For Surface purchases, you may be entitled to additional benefits under the Microsoft Store Promise for Surface. Please see the Microsoft Terms of Sale for more information about the store's return policy. The Microsoft Store's standard return policy applies to extended holiday returns. Not available for purchases made by any business, commercial or reseller customers. Items can be returned by contacting online Customer Service by chat or phone at (08). Available with eligible purchases made at Microsoft Store in the UK from 1 November 2021 through 31 December 2021 purchases can be returned through 31 January 2022.
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